Terms and Conditions of Use

1. Purpose of the Website

The purpose of the Website is to provide institutional, commercial and professional information about the immigration and related services provided by Common Ground, and to offer contact channels between Common Ground and users interested in its services.

The content published on the Website is for information only and does not constitute formal legal advice, a legal opinion or an agreement to provide services. Professional advice will be provided only under the corresponding Professional Immigration Services Agreement and its associated Service Orders.

2. Informational nature of the content

The information published on the Website about procedures, requirements, timelines, service levels and other immigration matters is general and for reference only. Immigration rules in Mexico change, and administrative criteria may be modified. Common Ground does not guarantee that the published information is always up to date or that it applies to a particular user’s situation.

Any decision the user makes based on the information published on the Website is made at their own risk. For a specific analysis, the user should contact Common Ground through the available channels.

3. Intellectual property

All elements of the Website, including but not limited to text, images, photos, illustrations, logos, trademarks, designs, source code, structure, content organization and the name “Common Ground,” are the property of Common Ground or its licensors and are protected by Mexico’s Federal Law for the Protection of Industrial Property, the Federal Copyright Law and applicable international treaties.

Any reproduction, distribution, public communication, transformation, adaptation, modification, decompilation, reverse engineering or other exploitation, in whole or in part, of the Website’s content without Common Ground’s prior, express written authorization is strictly prohibited, except for uses permitted by law.

4. Permitted use of the Website

The user agrees to use the Website and its content in accordance with the law, morality, good practices and these Terms. In particular, the user agrees not to:

1. Use the Website for unlawful, fraudulent or harmful purposes, or purposes that violate third-party rights
2. Do anything that could damage, disable, overload or impair the Website or interfere with its use by other users
3. Attempt unauthorized access to restricted parts of the Website or to linked computer systems
4. Engage in scraping, mirroring or any bulk extraction of the content
5. Impersonate Common Ground or its staff
6. Upload or transmit viruses, malware or any destructive code

5. Links to third-party sites

The Website may contain links to websites operated by third parties. Common Ground is not responsible for the content, privacy practices or availability of those sites. Including a link does not imply approval, endorsement or association with the linked site. The user accesses third-party sites at their own risk.

6. Contact channels and communications

The forms, email addresses, and WhatsApp and SMS numbers published on the Website are channels for commercial contact and service delivery. Communications exchanged through these channels will have full legal effect under article 89 of the Mexican Commercial Code.

Sending information through these channels does not, in itself, constitute entering into a services agreement. The contractual relationship is formed only upon signing the corresponding Professional Services Agreement.

7. Limitation of liability

Common Ground strives to keep the Website operational, secure and accurate, but does not guarantee uninterrupted availability, a complete absence of errors or the full accuracy of the content at all times.

To the fullest extent permitted by applicable law, Common Ground will not be liable for any direct, indirect, incidental or consequential damages, lost profits, lost opportunities or any other harm arising from the use of or inability to use the Website, including errors, omissions, interruptions, viruses or system failures.

Limitations of liability for the professional services provided by Common Ground are governed by the corresponding Services Agreement and its exhibits.

8. Personal data protection

The processing of personal data collected through the Website is governed by the Privacy Notice and the Cookie Policy, which form an integral part of these Terms.

9. Changes

Common Ground reserves the right to modify these Terms, the content and the services available on the Website at any time and without prior notice. Changes take effect upon publication. Continued use of the Website after a change constitutes acceptance of the new version.

10. Governing law and jurisdiction

These Terms are governed by and construed in accordance with the laws of the United Mexican States. For any dispute arising from the interpretation, performance or enforcement of these Terms, the user and Common Ground expressly submit to the jurisdiction of the competent courts of Mexico City, waiving any other venue to which they may be entitled by reason of their present or future domicile or for any other reason.